A Single Source of Truthfor Water Authorities
The integrated GIS-powered platform to manage the full lifecycle of water licenses, professionalise billing and effectively engage with water users.
The challenges of fragmented water management
Many water authorities still run licenses and billing on paper ledgers and disconnected spreadsheets. That fragmentation creates daily friction between departments—and makes it harder to enforce legally mandated cost recovery.
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Fragmented Records
Licence and billing data scattered across paper files, spreadsheets, and departments without a shared view.
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Slow Procedures
Manual calculations and paper-based processing delay licence renewals and everyday workflows.
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Low Revenue
Tracking gaps and collection bottlenecks weaken cost recovery and institutional revenue.
Proven at national and regional level
10 years improving water user and licence management
Deployment
System scale
Implemented in Different Contexts
Documented Impact in Institutions
More efficient daily operations
Improved, data-driven decision-making
Reduced data inconsistencies
Better geospatial coverage
Digitalised administrative workflows
Increased number of licenses managed annually
Increased revenue and financial capacity
Based on implementation experience in Mozambique since 2018 and Eswatini since 2024.
Supported by
One centralised databasefor your entire water administration
Digital capabilities shared across departments, without duplicate files or manual handoffs.
Standardised Registry
Unified procedures for registering water users and issuing licenses, aligned with your authority's rules and procedures.
Georeferenced Mapping
Register and visualise operation areas, crops, and abstraction or discharge points on interactive maps linked to license records.
Automated Estimation
Apply institutional reference values to calculate water consumption automatically—replacing manual estimates in renewals and billing runs.
Application & Renewal Tracking
Monitor license applications and renewals through each institutional step, with clear status for staff and supervisors.
Document & Report Generation
Produce official licenses, invoices, and operational reports on demand. Export to PDF, Excel, or geospatial formats.
Billing & Revenue Recovery
Automate invoice generation, process batches by basin or cycle and track payments, and outstanding balances in one place.
Scalable ecosystem:
the evolution of your digital strategy
SIRH is designed to grow alongside your institution.
Once core management is consolidated, the system can expand through advanced tools to further digitalise field operations and public transparency.
SIRH Mobile
A dedicated application for field teams to collect, update, and validate data on-site.
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Paperless Fieldwork: Eliminate manual forms and reduce errors by entering data directly into the system.
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Real-time Reliability: Information collected in the field is synchronised with the central registry.
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Improved Quality: High-consistency data collection including precise GPS coordinates.
Digital Customer Portal
A digital platform to improve communication and transparency with water users.
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License & Billing Information: Water users can access up-to-date details of their licenses, invoices, balances, and key dates.
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Licensing Interactions: Users can submit applications, upload supporting documents, and respond to requests from the institution.
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Status Tracking: Both users and the institution track each licensing step in one shared workflow.
Our difference: collaborative implementation
that leads to technology ownership
We don't just deliver software—you build it with us.
Multidisciplinary Co-design
We establish cross-institutional working groups to design the system alongside the end-users, ensuring it fits your specific workflows and needs.
Phased Growth Strategy
Implementation is structured in three strategic phases (Water User and License Registry, Procedures, and Billing) to reduce risk and allow progressive institutional adaptation.
Institutional Strengthening
We dedicate 40-50% of the project effort to co-design workshops, training and capacity building.
Open-Source Philosophy
Total ownership of code and data by the institution, eliminating vendor lock-in and high licensing costs.
Ready to modernise your water administration?
Contact our team for technical questions, budget estimations or a platform demo.